Norman Hill

Norman Hill was a disgruntled, white-collar office worker who began committing a series of "road rage" murders with a modified shotgun.

Background
Norman is an ordinary, quiet man with a dead end job. He has a family; a wife, and two children, who are disenchanted with his "welcome mat" personality. They constantly berate him, making him feel inferior, further fueling the inner rage that is slowly building up inside.

Season Four
One day, on the way to work, Norman is cut off in traffic by a blonde haired woman. Norman pulls up next to her to try to demand an explanation, and she blows him off. Norman is puzzled, and angered with her attitude. Norman then pulls up next to her at the next traffic light, pulling a shotgun from a gift box in the passenger seat. He non-chalantly points the shotgun at the woman and pulls the trigger.

Norman then arrives at an office party, where his co-workers notice that he is unusually happy and confident.

We later see Norman contemplating the unknown as he stares at each of his childrens' bedroom doors. He then goes to the garage and begins sawing the barrel off of his shotgun.

Norman then begins patrolling the areas of his murders, waiting for someone to cut him off so he can kill them. Unable to find a victim, Norman believes he is doing something wrong. He believes his weapon is inferior and modifies it even further. He attaches a small bracket to the pump, allowing him to cock the shotgun by using the top of the passenger door panel, effectively freeing his other hand to grip the steering wheel.

Norman kills two unnamed men later on. Now Norman is beginning to break down, sobbing uncontrollably at work. He sees a newscast on the TV detailing his murders. Norman then runs home, believing he can take his family and escape.

Norman is finally caught when his SUV is wrecked. As Rossi holds him at gun point, he begs Rossi to save his family, whom he believes are in the SUV. The SUV is empty; Norman had already killed his entire family.

Profile
Local construction sites are allowing Norman to set up confrontations with other drivers: if the first confrontation brought on the need to kill, he needs to set up subsequent confrontations to feel that need again. He goes through the alternate merges again and again until he finds the correct victim time to cut him off. This killer will set up the same situation in order to try to get the same result.

When the high doesn't come, the killer starts to believe he is doing something wrong, and begins working on his methods, experimenting to find exactly the right way to proceed. The killer will begin to modify his weapon until it suits his purposes exactly.

This type of killer will never accept that the high is gone and will never come back. And he'll never stop.

Modus Operandi
Norman killed his victims--mostly blond women who remind him of his wife--with a modified pump shotgun. When the situation was right, he would pull up next to them and pull the trigger. His shotgun itself, was continually modified in order to create a "perfect" weapon.

Known Victims

 * Judy Hannity (paralyzed from the waist down)
 * Two unnamed blond women
 * Two unnamed young men
 * His wife and two children